1. Introduction and Overview
Welcome to Winning Glow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at winningglow.com (the "Site") and use our fantasy golf services.
By accessing or using our Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
This Privacy Policy applies to information we collect:
- On our website
- When you register for an account
- When you participate in our fantasy golf competitions
- When you communicate with us via email or other means
2. Information Collection
2.1 Information You Provide to Us
We collect information that you provide directly to us, including:
- Account Information: When you register for an account, we collect your name, email address, username, password, and date of birth.
- Profile Information: Information you provide in your user profile, such as profile picture, biographical information, and location.
- Payment Information: If you make purchases or participate in paid competitions, we collect payment information, including credit card details, billing address, and other financial information necessary to process your payment.
- Communications: Information you provide when you contact us with questions, feedback, or otherwise correspond with us.
- Competition Entries: Information related to your fantasy golf team selections, strategies, and performance.
2.2 Information We Collect Automatically
When you access or use our Site, we automatically collect certain information, including:
- Device Information: Information about the device you use to access our Site, including hardware model, operating system and version, unique device identifiers, and mobile network information.
- Log Information: Information that your browser sends whenever you visit our Site, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Information: Information about your use of our Site, including the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Location Information: Information about your approximate location as determined from your IP address.
3. Use of Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Administer fantasy golf competitions and award prizes
- Send you technical notices, updates, security alerts, and support and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our Site
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on our Site
- Comply with legal obligations
We process your information based on the following legal grounds:
- Your consent
- Performance of a contract with you
- Compliance with a legal obligation
- Our legitimate interests, such as improving our services and protecting against fraud
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use the following types of cookies:
- Essential Cookies: Necessary for the Site to function properly.
- Preference Cookies: Enable the Site to remember your preferences and settings.
- Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to enable targeted advertising.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
5. Third-party Sharing
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of Winning Glow, our users, or others.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
We do not sell your personal information to third parties.
6. Data Storage and Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. User Rights
Under UK data protection laws, you have certain rights regarding your personal information, including:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within one month.
8. Children's Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
When we transfer personal data outside of the UK or EEA, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country's data protection laws, contractual obligations placed on the recipient of the data, or EU-approved data transfer mechanisms.
10. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting our website: winningglow.com/contact
If you have a complaint or concern about how we are processing your personal data, we hope that you will contact us in the first instance so that we can try to resolve the issue. However, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.